FREQUENTLY ASKED QUESTIONS

 

ARE ALL OF YUM YUM TOYS PRODUCTS IN STOCK?

All products listed on Yum Yum Toys website are in stock (Except for the toys mentioned 'Sold Out').

A handmade toy sold out? We also work with pre-orders, so we can make a toy especially for you. 

 

WHAT ARE THE SHIPPING COSTS TO MY COUNTRY?

The website calculates the shipping costs automatically,  Depending on destination and the total weight of the package. Once you proceed to the checkout the shipping cost will be listed. Check here for shipping prices.

 

HOW LONG DOES IT TAKE BEFORE MY ORDER ARRIVES?

After order we will ship between 1-2 working days. Shipping time is depending on the destination. Inside The Netherlands it takes 24 hours. Inside Europe 1-2 weeks. Outside Europe it can take 2-4 weeks. During Covid-19 shipping can take more long then expected. 

 

THE WEBSITE HAS NO SERVICES AVAILABLE FOR MY COUNTRY.

It may occur that the website states that there is no shipping available to your country, if this is the case you can send us a message the items you want and we will look if it's possible to add shipping to your country on our website. 

 

CAN YOU LOWER THE SHIPPING COSTS FOR MY ITEM TO MY COUNTRY?

Shipping costs are depending on destination and the total weight of the package. The website will calculate automatically how much shipping will be. 

 

DO I RECEIVE ANY TRACKING-INFORMATION OF MY ORDER?

Yes, soon after you received the order-update with the shipping date, you will receive another email with tracking-information to trace your parcel

 

CAN I ORDER PRODUCTS WHICH AREN’T ON THE YUM YUM TOYS WEBSITE?

Let us know which items you are looking for, Yum Yum Toys will do it's best to get the requested items for you for the best possible price.

 

I HAVE ANOTHER QUESTION ABOUT MY ORDER BUT IT'S NOT LISTED HERE

Please contact us with your order number